While we aim to make care accessible and affordable, there are several important reasons why the range of medication options offered can feel limited compared with what some members might ideally want.
Regulatory and Prescribing Constraints in the United States
We must comply with US medical licensing, prescribing rules, and state-specific healthcare laws which shape what clinicians can safely and legally prescribe. We've chosen tried and true medication that is most broadly accessible.
Safety, Monitoring, and Clinical Standards
Clinical safety standards and monitoring means that we need to prioritise well-established, evidence-based hormone regimens. By narrowing the medication range to well-supported hormone regimens and established blockers, the service aims to provide consistent, safe care across states while minimising risk both for members and clinicians.
Streamlining Care Delivery
Practical telemedicine constraints – pharmacy availability, follow-up care logistics, and adult-only services – reduce the variety of treatment options offered directly through the platform.
We focus on a core set of medications that meet international clinical guidelines and are easier to manage in a virtual care model. Expanding beyond these can introduce complexity in monitoring, risk management, and regulatory compliance.
Market and legal limits around off-label prescribing and specific medications make broader offerings less viable for a national online service.